How To Delete Your Crypto com Account and Erase User Data

After closing your account, to use Crypto.com exchange again, you will have to create an account and go through the KYC process as a new user. Next, click on the ‘Select’ button next to the external wallet address to transfer funds to the wallet. When you get the wallet address, head over to the Crypto.com exchange dashboard and add the address to your withdrawal whitelist.

When taking the photo, ensure it clearly shows your face, upper chest, and arms. Furthermore, pay attention to the information on the paper, as it should be clear and easily readable. If you have Spending Power enabled, please contact Customer Support to disable it before closing your account. You must withdraw all the funds from your Crypto.com App and Crypto.com Exchange account to close them. If you open a new account with us, you will not be eligible for new user promotions, including the seven-day credit/debit card fee waiver and sign-up bonus from the BG25 Referral Programme. To do so, hold the piece of paper using one hand and take a photo of yourself.

This photo is required simply for KYC purposes and various security measures that Crypto.com wants to take to prevent unauthorized account closure processes. Upon cancellation, you will permanently lose access to your accounts and transaction history. You are welcome to use our services again by signing up as a new user. However, you how do you calculate a payback period cannot reactivate your previous account after it has been closed. If your cryptocurrency balances are under the minimum withdrawal limit, you need to contact Crypto.com support.

You can find more information how to withdraw funds from your Crypto.com account here. The withdrawal process will typically take 30 to 60 minutes to complete. If you want to go the extra mile, you can state your registered email address in the email.

How do I close my account?

Futhermore, it’s advisable to withdraw, or spend all the available balances on your account before closing it. Secondly, any crypto balance remaining after the account termination process will be lost permanently. Creating an account on the exchange comes with many perks including a Visa card which you can fund with your crypto holdings.

The Crypto.com Visa card is pretty popular and comes with many benefits. However, once you don’t have a Crypto.com account, you will not be able to use your Crypto.com card, so it is recommended that you cancel this subscription, too. To access the in-app chat support option, tap on the 3 lines from the upper left corner of the screen and go to “Settings”. Afterward, you should take a photo of yourself holding the sheet with the information you just wrote down.

Following the steps above will guide you on how to delete your Crypto.com account. However, if you do not know where to start to delete old accounts, sign up with DoNotPay today to access the help you need. Sending the photo of you holding an item of paper bearing “Crypto.com,” your name, and the date and sending it to Crypto.com will be the next step.

Step 1: Withdraw all your crypto balances

Some users might encounter some problems when using Crypto.com, especially when it comes to its support team. According to reviews left by users over time, Crypto.com sometimes takes longer than expected to contact its customers back. After you have closed your accounts, you are welcome to use our services again by signing up as a new user. We will not be able to reactivate your account after it has been closed. If successful, you’ll receive an email saying that your Crypto.com account has been closed.

Is there a fee for closing the Crypto.com account?

If you’re looking to delete your account on Crypto.com, there are some things you should know before going about the process of actually terminating your account. The Crypto.com exchange is one of the leading names when it comes to Centralized Exchanges in the crypto space. On Crypto.com, you can send, receive, trade, stake, and withdraw cryptocurrencies and other crypto assets easily. It might be asking for much, but you can be assured the photos will only be used for identification. It is also a security measure to ensure no one else is trying to close your account for you.

For example, if you’ve created an account using “”, you need to use “” to send the email to Crypto.com as well. We are not qualified advisors, and none of our content(s) is a licensed investment advice, nor is it a replacement from certified financial planner. Do your own research before investing in any cryptocurrency project, and always invest what you can afford to loose. However, this website is readers supported, and it’s free for you to use, but we include link(s) to products or services we think are useful to you.

1. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.
2. If your photo is rejected, you need to take another one and send it to again.
3. You will receive a notification that the card has been frozen and de-linked from your Crypto.com account.
4. Crypro.com may reject your request to remove your account if these details are hardly visible.
5. To delete your account on the Crypto.com Exchange, you simply need to send an email to the Crypto.com support team stating why you wish to delete your account permanently.

In the email, you need to provide a photo of yourself holding a piece of paper that includes your name, date, and “Crypto.com”. Otherwise, the Crypto.com support team won’t be able to track your account and close it. To withdraw from Crypto.com to another exchange (e.g. Binance), or an offline wallet like Ledger, you first need to get the correct wallet address. In order to be safe, we’re assuming that you’ve already have all your crypto investments and balances transferred out of your account wallet.

When sending the email, ensure you use the email address you registered on Crypto.com. Otherwise, the Crypto.com support team will have challenges tracking your account and closing it. After uploading the picture of yourself, you need to keep waiting for Crypto.com’s response. The only way to delete your account on Crypto.com is by sending an account closure request to the support team using your primary email address. If you wish to delete your account from Crypto.com, you cannot overlook this procedure.